How do I prepare for a visit by video?
Fully charged device, or make sure it's plugged in.
Place it on a firm surface, to minimize movement.
Earphones or headphones are strongly recommended for better sound quality.
High speed internet. In some cases, turn off other devices in your home that are connected to the internet, for better speed.
Your phone as backup: Have your fully-charged phone next to you as back up, in case of any technical difficulties which may require you to switch to a phone call or a different video call platform.
Close other applications on your device and mute notifications.
Good lighting: Sit next to the window if possible, or if your appointment is after sunset or in a location without a window, bring in as much artificial light as possible. Moving a desk lamp or standing lamp in front of you can help, as can removing any lighting behind you.
A quiet space: Music, conversations, street noise, children, or other interruptions can be very disruptive.
Create a protected time and environment for your appointment, the same as if you were in the office in person.
Privacy: Tell people who live or work with you that you will have an important private conversation and ask to not be interrupted. Consider locking your door or putting a "do not disturb" sign on it. Having an appointment with other people in the room (unless they are required to participate) or in a coffee shop is not appropriate. If there is no private, quiet indoor space available to you, consider your car, or a safe outdoor area.
The preferred video platform is Doxy.me: Follow this link for a tutorial of how to connect with me there.
Get ready early. Check your internet connection, and make sure your space is set up comfortably 15min before your appointment.
As you’re setting up, take this time to start quieting your mind and shift your attention away from other commitments.